Just as we have an ERP that is primarily responsible for the proper and efficient management of business information, the IT industry keeps other technologies with acronyms as useful as ERP, but focused on different areas of the company. Some examples are: CRM – Managing the relationship with customers, management SCM-Supply Chain, MRP – Manufacturing Resource Management, BI – Business Intelligence, among many other business areas that already exist or are yet to be developed. In this case and to continue the theme, I will focus on the core business: the ERP.
Usually, and depending on size and familiarity with technology, working in Mexico statistically hand and make decisions with little or no information as invoices, purchase orders, purchase orders, import declarations and other documents are scattered in hundreds of papers, in input and output trays, lost invoices, and we are very organized is really difficult to maintain control and order in this way. We spent a large part of our valuable productive time trying to “keep control”, prevent theft of inventory both in point of sale and within our own warehouses … unfortunately. (SECOFI says MSMEs employ 40% of our time doing these activities)
In the case of companies that use computers and office systems, it appears that as in the previous case, the relative order is the duty of every day, combining the variable that we have more information now, but still remains dispersed in different computers; Excel for clients and billing, other Excel for collection on another computer, accounts payable in another, etc..
In either case the operation is relatively inefficient and costly. This is true when we are looking for and can not find the invoice for a customer or supplier, and as we know, not having the information available to cost us time and money.
An integrated ERP and systematize the various administrative areas that comprise it, in a single database, and as we shall see there are many benefits of proper implementation and use of these information technologies. It is noteworthy that much of the power they have had the U.S. is thanks in large part to the statistical handling of the information they have in virtually all areas of life: sports, military, business, etc … Hence the saying that the Information is power and if we apply this principle SMEs information for decision-making, too, will be powerful as businesses.